Referral Pathway

Crisis and Urgent Support


Wellbeing and Mental Health Helpline Tel: 0800 915 4640 (Mon-Fri 7pm-11pm or Sat-Sun

Samaritans helpline Tel/Text: 116 123 , Hours: 24 hours, 7 days a week, Website:  

Referral Pathway

National – organisations


Action for Elder Abuse Tel: 0808 808 8141 or Provide a helpline
(Elder Abuse Response) offering information, advice and support for those who suspect that an older person is being abused or for older people who are being abused.

 Anxiety: • Anxiety Alliance: • Anxiety UK:

No Panic: • Social Anxiety UK:

Beat – Beating Eating Disorder Tel: 0300 123 3355 or    Helpline: 0845 634 1414 (adult) / 0845 634 7650 (youth) Supports people affected by eating disorders.

 CALM (Campaign Against Men Living Miserably) Tel: 0800 585858 (Helpline open 5pm-midnight)  A charity dedicated to preventing male suicide. 

 Combat Stress Tel: 0800 138 1619 or Mental health support for veterans and their families.

Compassionate Friends Tel: 0345 123 2304 (Daily 10am–4pm & 7pm–10pm), Support and friendship for bereaved parents and their families.  

 Depend,,  An organisation offering free, confidential and non-judgemental advice, information and support to all family members, spouses, partners and friends of transsexual people in the UK.

 Depression Alliance

 GamCare Tel: 0808 8020 133 or , Information, advice or support for anyone affected by gambling.

 HOPELineUk, Young Suicide Prevention Tel: 0800 068 4141

 LGBT Foundation Tel: 0345 3 30 30 30 or email: Advice and support in relation to LGBT issues.

 Men’s Advice Line Tel: 0808 8010 327 or  Helpline for male victims of domestic abuse.

 Mind Info Line Tel: 0300 123 3393 / text 86463,  General mental health advice and information. Free educational resource on children and young people’s mental health for all adults.

Mosac Tel: 0800 980 1958 or , Supporting all non-abusing parents and carers whose children have been sexually abused.

National Self Harm Network  Support individuals who self harm to reduce emotional distress and improve their quality of life and to support and provide information for family and carers of individuals who self harm.

NSPCC Tel: 0808 800 5000 discuss or report a concern about the safety or welfare of a child.  Tel: 0800 1111 for 18 and under, 


OCD Action, Tel: 0845 390 6232 or Provide support and information to
anybody affected by OCD.

Rape CrisisTel: 0808 802 9999 or, Umbrella body for a network of independent Rape Crisis Centres who provide specialist support and services for victims and survivors of sexual violence or childhood sexual abuse.


Self – Injury Support Text: 07537 432444 (Tuesday, Wednesday and Thursday, 7pm–9.30pm), For women affected by self-injury, whether their own or that of a friend or family member.

 SOBS – Survivors of Bereavement of Suicide Tel: 0300 111 5065 (Monday to Friday, 9am–9pm) Support for survivors of bereavement of suicide.


Women’s Aid, Tel: 0808 2000 247 or Support for women and children
exposed to domestic violence .

Young Minds  Tel: Parents helpline 0808 802 5544 (Monday–Friday 9.30am–4pm) , Support for parents and carers concerned about their emotional or mental health of under 25’s.